Please Read these Agreements, Rights, and Policies Carefully. They contain Policies that are important for your therapeutic massage session. If you have any questions about any of my policies or agreement please feel free to ask, or call for clarity (661) 728-8224. Thank You, El Deana Pearson, CMT.
Acknowledgements and Agreements
- I understand that this massage is for stress reduction and muscle tension or spasm. This is not a substitution for medical examinations or treatment.
- I understand that I will not get a prescription, treatment, or diagnosis any illness, ailment, or disease from my therapist. While the Therapist may assist me in relief of physical or emotional symptoms, I understand that the therapist is not going to fix the problems with my health.
- I understand that I am to come to my massage appointment with good hygiene when receiving a massage.
- I understand that if I have any type of allergies to anything please let the massage therapist know.
- I understand that a 24 hour notice of cancelations is required; otherwise I will have to pay in full for canceled or missed appointment.
- I understand that if I am going to be late for a scheduled appointment that I call as soon as possible and understand that my time may be shortened as a result.
- I agree that all massage appointments are to be paid by Cash, Visa, MasterCard, Discover, or American Express before the massage unless some other arrangement has been made.
- I agree to pay all session fee at the time I receive my massage. If massage is being paid for by insurance or third party, I will pay for my massage session and will bill the insurance company or third party directly.
- I understand that some modalities require that I am to disrobe to my comfort level. While disrobed, my body will be fully covered by a sheet or towel and "draped" at all times and only the body part that is being worked on will be uncovered.
- I understand that I am ALWAYS in control of my body during my session. I can feel free to let my therapist know if I need more or less pressure or if anything related to the massage is uncomfortable. I can say "stop" at any time during the session.
- I understand that this is a non-sexual massage. El Deana is a Professional Massage Therapist who provides massage and spa services only. Any misconduct or inappropriate behavior will result in immediate termination of the massage with payment made in full.
- I understand that anyone under the age of 18 MUST have a Parent or Guardian present at all times during the massage.
Cancelation Policy
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give me 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your scheduled appointment . You will be billed for the full amount within 24 hours of missed appointment. Your time and my time are equally valuable, so please call immediately to cancel or reschedule. Unexpected things like illness may occur, please call me if anything happens.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. The therapist agrees to arrive 15 minutes prior to all scheduled appointments so there may be plenty of time to prepare for the massage. If there is any reason you will not be on time, please call El Deana immediately.
I appreciate your time, and look forward to assisting you with all of your rejuvenation needs!
All session times include five minutes for initial consultation and undressing and conclude with five minutes for redressing and recommendations. For example, a 60 minute custom massage session will consist of five minutes for initial consultation and undressing, 50 minutes of a hands-on custom massage and five minutes for redressing and recommendations.
